The Van Gogh Museum: Know Before You Go

On pretty much every list of the best things to do in Amsterdam, the Van Gogh Museum is a popular spot that draws in tourists from all over the world.

The Netherlands was the birthplace of Van Gogh, one of the most famous artists the world has ever seen. What better place for a museum all about his life and works?

Before you plan your trip, there are a few things you should know about the Van Gogh Museum, like whether or not you should book your tickets ahead of time to whether or not you can store your luggage there, and more.

Tickets and entry

It is free for children

If you or your family members are under the age of 18, you get free admission into the Van Gogh Museum! Otherwise, the museum doesn't have specified free days.

A lot of museums (like the Louvre in Paris, France, for example) do offer occasional days with free admission, but unfortunately, the Van Gogh Museum in Amsterdam isn't one of them.

Everyone else will need to purchase a general admission ticket.

Reservations are required

Some museums allow guests to walk up and walk in at any time. Due to its popularity, the Van Gogh Museum doesn't allow this.

In order to visit, you will need to book your tickets in advance on the official Van Gogh Museum website.

It's also recommended that you book your tickets well ahead of time, as slots do book up and sell out, especially during busier times of year (such as the summer months).

You can't buy tickets at the door

There's a reason you need to make your reservation (i.e., buy your tickets) online: You cannot purchase tickets at the museum.

Don't worry, you don't have to print them out. You can show the tickets on your phone (though, you can print them out if you prefer, of course).

Tickets have timed entry

In order to keep the flow of guests at the best rate, all of the tickets have timed entry.

This means that when you book your ticket online, you will need to pick a time slot that you'd like to visit the museum. Make sure the slot that you choose is actually a time that will work for you, because you won't be able to enter the museum earlier than the time on your ticket.

There isn't a senior discount

There isn't a teacher one either. General admission is the same across the board.

That said, there may be some discounts available depending on programs you participate in, like Museumkaart, for example.

Tickets allow you full entry

Some museums require separate tickets to view any rotating or temporary exhibits. The Van Gogh Museum isn't one of them. Your ticket allows you entry into both the permanent collection(s) and any rotating ones.

Keep in mind that there may be some special events and workshops from time to time that require additional ticketing.

Beware of ticket scammers

The Van Gogh Museum warns travelers against ticket scammers.

Sometimes, scammers will claim they are selling tickets to the museum. Some may even use images or fake tickets that appear real, only for you to discover they don't work once you get to the door.

To avoid a scam like this, make sure you get your ticket on the official Van Gogh Museum website or through a legitimate, trusted resale service.

Expect to spend 2-3 hours

Most guests spend 2 to 3 hours at the Van Gogh Museum. There are more than 150 pieces in the permanent collection and more to see in the rotating exhibits.

Guest services

Small backpacks are ok

It is ok to bring small backpacks into the Van Gogh Museum, where they can store them for you during your visit. They can also store your umbrella and coat for you too (which, in Amsterdam, you're likely going to need!).

The Van Gogh Museum has self-service lockers and a coatroom at your disposal.

Luggage is not allowed

Unfortunately, the Van Gogh Museum does not have the facilities needed to store guest luggage.

Strollers are allowed

You are able to bring your stroller into the Van Gogh Museum.

Audio guides are available

When you purchase your ticket, you can also purchase an audio guide if you're looking for a more enriching and educational experience.

The guide is available in 12 different languages, including English, Spanish, Chinese, and others. Keep in mind, there is an additional fee for the audio guide.

Wifi is free

The Van Gogh Museum has free wifi that guests can use.

Photography in the museum

You can take photos in the Van Gogh Museum

Taking photos is allowed in the museum, and encouraged, so long as you don't impede the experience of other visitors in doing so and the photos are for your personal use.

Just keep in mind that selfie sticks, tripods, and flash photography are not allowed.

Filming isn't allowed

Filming inside of the Van Gogh Museum isn't allowed, unfortunately. If you are a professional videographer, you may be able to contact the museum to ask for explicit, special permission.

Food and drink

You can't bring in food and drinks

The Van Gogh Museum doesn't allow outside food and drinks to be brought inside. Also, you cannot exit the museum and then return with your ticket, so make sure you eat ahead of time or access the onsite options.

Thankfully, the Van Gogh Museum does have food! Plus, their restaurant is able to take most dietary restrictions into account.

There is a restaurant on-site

The restaurant is open daily and has lighter options if you're just feeling peckish, as well as lunch options too.

Reservations aren't required unless you have a group of 10 or more.

There are two cafés too

If you want something quick, the museum also has two cafés that sell coffee, pastries, and light refreshments. The cafes are open when the museum is.

Accessibility

Companions go for free

If you or a loved one is planning to attend the museum with the support of a companion, your companion can join you for free.

Mobility aids can be reserved for you

If your visit would be easier with the assistance of a wheelchair, walker, or cane, they are available for loan at the museum. Just reserve them in advance to ensure there is one ready for you.

Guide dogs are welcome

The Van Gogh Museum allows guide dogs as long as they have a good harness. You do not need to register your dog's visit ahead of time.

The Van Gogh Museum has elevators

Elevators are available at the Van Gogh Museum for anyone who needs them.

The lighting isn't optimal for the vision-impaired

Due to the specific conditions needed in order to preserve Van Gogh's artwork, the lighting isn't really the best experience for those who are visually impaired.

That said, there is a braille floor plan available at the info desk.

There's a unique tour available for the visually impaired

"Feeling Van Gogh" is an exhibit offered by the museum. Only conducted in English and 90 minutes long, it is a unique tour that gives guests the chance to feel Van Gogh's paintings (replicas). This gives guests an up-close and personal experience with the works of art.

This experience has additional costs associated and must be reserved ahead of time.

Sign language guides can be booked

The Van Gogh Museum does offer sign language tours (in IS). These tours are an additional cost and need to be requested ahead of time.

EnChroma glasses are available for free

If you or a loved one has color blindness, the Van Gogh Museum does offer EnChroma glasses that you can use during your visit (for free). They have a few different options, including both kids' and adult sizes, as well as ones large enough to go over your glasses.

Make sure that you reserve them in advance to ensure there are enough on hand during your visit.

FAQs about the Van Gogh Museum