Need to change policy dates?

We're Here to Help!

We understand that travel plans can change. Whether you need to adjust your start date, correct a typo, or align your coverage with new trip details, we make it easy to manage your policy dates.

When to Manage Your Policy Dates Corrections: If you notice a mistake with the start or end date of your policy. Adjustment: If your trip departure is delayed or moved earlier and you need your coverage to match. Alignment: If your visa or travel documents require specific coverage dates.

Important: Date changes must be requested before your policy has started. Once the coverage period has begun, the dates can no longer be modified. (You can still extend the contract, but the departure date can't be change).

Reminder: The effective date of your travel insurance must begin on the day of your departure and end on the day of your return to your country of residence. This is to avoid any disputes in the event of a claim, and to cover your entire trip.

Common Situations

Typo on your details You mistakenly entered the wrong travel dates during your purchase.
Visa requirements Your visa application requires coverage to start a few days earlier than originally planned, or more days need to be covered.
Booking too early You booked your insurance before confirming your flights, and your departure date has shifted.

Pro Tips

Check your travel documents first Make sure your dates align with your visa or flight bookings before requesting a change.
Act quickly Any correction or adjustment must be done before the coverage starts. The earlier you contact us, the smoother the process.
Have your policy number ready Always have your policy reference number on hand to speed up the change.

Manage my policy dates

Please complete the form below so we can verify your identity and get the information needed to change your policy dates

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